Frequently Asked Questions
Everything you need to know about your custom Greek apparel and gear.
How long will it take to receive my custom order?
Standard production time for custom Greek apparel is typically 5-10 business days, plus shipping time. During peak recruitment seasons, this may extend slightly.
Can I return custom-made items?
Because custom items are made-to-order with your specific organization and colors, we cannot accept returns or exchanges unless the product is defective or an error was made on our part.
What brands of apparel do you use for your embroidery and printing?
We use high-quality brands such as Comfort Colors, Gildan, and Champion to ensure your letters look great and the fabric lasts for years.
Do you offer group discounts for chapter orders?
Yes, we offer tiered pricing for bulk orders. Please contact our group sales department for a custom quote on orders of 12 items or more.
How should I care for my sewn-on letter garments?
To preserve the life of your twill letters, we recommend washing garments inside out in cold water and hanging them to dry. Avoid ironing directly on the embroidery or screen print.
Is your merchandise officially licensed?
Yes, Something Greek is an officially licensed vendor for all the fraternities and sororities listed on our site, ensuring a portion of your purchase supports your national organization.